Working Together for Change: Citizen-led change in public servicesWe have improved the Working Together for Change process in a report out this month. Our new paper describes the improved process in detail and places greater emphasis on generating solutions, developing robust plans to make them happen and identifying and measuring outcomes.
Working Together for Change is a dynamic tool which can be used to deliver fast, tangible and person-centred results. It empowers people to change a service from within and makes more efficient use of budgets by allocating resources to the services people say they need, want and value.
The step by step method has been designed for use by local authorities, social care providers and individual services and has been used to improve commissioning and service provision in a wide variety of contexts.
Working Together for Change combines person-centred thinking and vigorous change management. The prescriptive step by step process moves from preparation, data collection and stakeholder consultation through to planning, implementation and review. Sam Bennett
says: “Being person-centred is not just about asking someone what they want, it’s about systematically placing them at the centre of all decisions relating to them and then understanding how to use this information to make change happen. Working Together for Change is a methodical process which is designed to do just that.” Helen Sanderson
comments: “Working Together for Change delivers true co-production in a time effective way that ensures everyone’s voice is heard. Traditional ways of consultation don’t do this. It’s a “win, win” scenario; individuals will receive a more person-centred approach which better suits their needs and commissioners and providers will save money by reducing waste.”
Sam Bennett from nigel hoar -manmedia on Vimeo.For more information about how Working Together for Change can be implemented contact Sarah Virgo at Groundswell Partnership.
Groundswell Partnership WTfC 2012 Report Web